Do you have any doubts?

We hope our Frequently Asked Questions can help.

If you don’t find the answer to what you're looking for here, please don’t hesitate to reach out to us through the contact form or via e-mail to hello@personeo.ai

  • Personeo is a platform for users to improve their communication skills through hyper-realistic AI roleplays.

  • Personeo is ideal for Sales professionals, HR personnel, Project managers, Customer Support Specialists, Team Leaders, Directors and anyone looking to improve their communication and interpersonal skills in a safe, simulated environment with real-time recommendations.

    Our plans were designed for individuals, teams of all sizes and agencies or L&D companies.

  • Users can choose from a library of existing roleplays or create their own scenarios. Each roleplay allows participants to practice communication techniques, receive immediate feedback, and refine their skills through immersive experiences.

  • No prior experience is necessary! Personeo is designed for users of all skill levels, from beginners to advanced professionals. Our intuitive interface makes it easy to get started.

  • Yes, Personeo offers a free plan for new users to try out the platform. You can explore our features and roleplays without any commitment before choosing a pricing plan.

  • Personeo helps users enhance various communication skills, including active listening, negotiation, conflict resolution, persuasion, and empathy, tailored to their specific professional needs.

  • Yes, absolutely. Protecting your privacy is our number one priority. All information entered into Personeo is encrypted and stored securely.

    After you create your account, you’ll have a history of all the roleplays you played and created. This data is stored to allow users to review their conversation history and track their progress over time. These transcripts are not used for any purpose beyond providing this functionality to users. They are not used for training AI algorithms or shared with third parties for analysis or training purposes.

  • Public roleplays are the ones visible to everyone on the platform. No matter their plan, everyone will be able to see and play the roleplay you create as public.

    Our goal is to be the largest AI marketplace and make knowledge accessible to everyone who wishes to become a better communicator. That’s why we want people to create as many public roleplays as possible, so we keep increasing the number of available roleplays.

  • Private roleplays are the roleplays you create but choose to keep unlisted so only you and the people you choose to share them with can play them.

    You can use these to create custom roleplays for your team with sensitive information, specific processes, or methodologies that you don’t want others to be able to see and replicate.

  • The Partner’s plans were designed for L&D companies that run a considerable amount of training sessions and workshops for their internal employees and/or external clients. 

    To become a Personeo partner means you’ll be a representative and possible “distributor” of the platform. That’s why every Partner needs to fill in an official request, be validated and then take the 1-month free training. 

    Partners are more than clients to us, they’re Personeo Ambassadors, so when they succeed, we also succeed.

  • The free 1-month trial has several stages, designed to professionally onboard new Partners. You’ll be introduced to the platform and receive customized training from one of our customer success managers.

    After the onboarding, you’ll be able to:

    • Make full use of the platform;

    • Create roleplays and packages;

    • Do product demos and prepare quotations for your clients;

    • Provide Customer Support to clients;

    • Cross-sell and upsell custom roleplays or roleplay packages along with your training offer.

    This training period is mandatory because we want all our partners to have the necessary tools and resources to excel and take full advantage of Personeo and all it offers. 

    After the trial has ended, you can choose one of the 3 paid plans. If you decide not to move forward to a paid plan, we’ll remove your access to the platform and delete the knowledge base and information generated during the trial.

  • When you’re using one of the Partners’ plans, you have te possibility to generate coupon codes for your customers to try out the platform and play with its roleplays.

    You can also define for how long the coupon will be valid, creating a sense of urgency for the client to use it in the time frame you set up.

    The coupon credits don’t expire, so if you don’t use them in the current month, they add up to the next.